Immipages (“we,” “our,” or “us”), operated by Responsive LLC, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, applications, and services (collectively, the “Service”).
By using the Service, you agree to the terms of this Privacy Policy. If you do not agree, you may not access or use the Service.
1. Information We Collect
We may collect the following types of information:
- Account Information: name, work email address, firm name, billing information, and account credentials when you sign up for an account.
- Payment Information: payments are processed by Paddle, our Merchant of Record. We do not directly collect or store your full payment card details.
- Usage Data: information about how you interact with the Service, such as log files, IP address, browser type, device information, and activity logs.
- Content Inputs: topics, prompts, source URLs, firm branding details, and other inputs you provide to generate content assets (landing pages, PDF guides, translations, etc.).
- AI Processing Data: inputs you submit may be transmitted to third-party AI model providers solely to generate or refine content on your behalf.
We do not knowingly collect, and ask that you do not submit, personal data regarding individual immigration clients, applicants, or case participants (e.g., names, A-numbers, dates of birth, or case-specific details). The Service is designed to produce general, public-facing educational and marketing content — not to process individual case data.
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Service.
- Process payments and manage subscriptions through Paddle.
- Generate, review, and refine content assets through our AI-assisted workflow.
- Communicate with you, including support requests and service updates.
- Monitor usage, analyze trends, and improve the Service.
- Enforce our Terms & Conditions and protect against fraud, abuse, or misuse.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share information in the following cases:
- With Service Providers: including Paddle for payment processing, hosting providers, AI model providers, and other vendors who support the Service.
- For Legal Reasons: if required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- In Business Transfers: if we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can adjust your browser settings to refuse cookies, but some features of the Service may not function properly.
5. Data Retention
We retain your information as long as your account is active or as needed to provide the Service. We may also retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements.
6. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system or transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your state of residence, you may have rights under applicable U.S. state data protection laws (such as the CCPA and similar state privacy statutes). These rights may include the right to:
- Access, correct, or delete your personal information.
- Restrict or object to certain processing of your data.
- Request a copy of your data in a portable format.
- Withdraw consent where applicable.
To exercise these rights, please contact us at support@immipages.com. We may require verification of your identity before responding to requests.
8. Children's Privacy
The Service is intended for business use by adult professionals at immigration law firms and is not directed to or intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without appropriate consent, we will delete it.
9. U.S.-Only Service
The Service is offered and intended for use only by firms and individuals located in the United States. We do not direct the Service to, and do not knowingly offer the Service to, users located in the European Union, United Kingdom, or other jurisdictions outside the United States. If you access the Service from outside the United States, note that your information will still be transferred to and processed in the United States, and your use of the Service does not give rise to any rights under non-U.S. data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on our website and update the “Last updated” date at the top.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
This Privacy Policy is a general template and does not constitute legal advice. We recommend having it reviewed by a licensed attorney familiar with applicable privacy laws before publishing.
